Tier I DTS Help Desk CONTACT INFORMATION
POC’s:
Mr. Audwin Jones (Defense Travel Administrator)
audwin.a.jones.civ@usmc.mil
Mr. Donte Dent (GTCC Agency Program Coordinator)
donte.dent@usmc.mil
Phone Numbers: 757-445-0538/0415
Hours: 8:00 am to 4:00 pm
Location:
HQSVCBN, Camp Elmore, Norfolk, VA
(123 Mogadishu St, Norfolk, VA 23551)
Tier II DTS Help Desk CONTACT INFORMATION
POC:
Mr. Carlos Jenkins
Lead Defense Travel Administrator & Agency Program Coordinator
E-Mail: carlos.jenkins@usmc.mil
Location:
HQSVCBN, Camp Elmore, Norfolk, VA
(123 Mogadishu St, Norfolk, VA 23551)
*Travelers requiring assistance should contact the TIER I help Desk first.
DTS/GTCC Check in & Out Procedures
All Marines are required to check in and out with the DTS / GTCC Help Desk team. Prior to check-in, Marines should complete the following action items found on this website:
-Training outlined in “Permissions and training info tab”
-Complete the DTS “New join Worksheet Form & GTCC SOU” both found in the forms tab.
-Email all certificates and Forms to the DTS Tier I Help Desk
*Note: Marines reporting to a MARFOROM outer MCC are not required to check into the MARFORCOM DTS section. Those outer Commands have their own DTS help desk / join process.