The Installation Personnel Administration Center (IPAC) advises the Headquarters and Service (HQSVC) Battalion Commander on pay and entitlement matters and provides personnel administrative service support to MARFORCOM and all outer MCCs. The IPAC ensures that military personnel records and pay accounts are accurately and properly maintained in order to administratively prepare individuals for worldwide deployment.
The MARFORCOM IPAC is comprised of the Inbound, Outbound, Customer Service, and Travel Sections. Our hours of operation are 0800 – 1630 Monday thru Friday (except Thursday). Closed from 1300-1630 on Thursdays for PME and field day.
NEW JOIN REQUIREMENTS
The IPAC processes all new joins for MARFORCOM and the Outer MCCs in the Hampton Roads area that are ADCON to MARFORCOM. Below is the process for each receiving command or section:
Outer MCCs Hampton Roads Area: Member will email their orders to the HQSVCBN IPAC at SMB_MARFORCOM_IPAC@usmc.mil account when reporting for official duty. IPAC will contact the member by phone or email within 2 business days to complete the travel claim.
MCC 111, 1FJ, 1FN: Member will report to MARFORCOM, HQ &SVC BN, IPAC, for reporting endorsement, at 7970 Diven Arch, Norfolk VA., 23505 during normal working hours (0800-1530). In case of an emergency, after hours, or weekends, the officer of the day can be reached at DSN 836-1644 or commercial (757) 836-1644. OOD will log time of arrival and date in the duty log book. You will then report to HQ & SVC BN, IPAC on the following business day to receive official reporting endorsement, complete audit and travel claim.
Contact Information
IPAC Director (757) 445-0475
Personnel Chief (757) 445-6551
Inbound Section (757) 444-8264
Customer Service Section (757) 444-5605/1831
Outbound Section (757) 444-6848
Travel Section/DTS/GTCC (757) 444-3323/0676